Seat management and invoicing live under Settings → Billing. The model is straightforward: you’re billed for active members, prorated when people join or leave.
How seats are counted
A seat is consumed by anyone with the Member or Admin role. Guests don’t count. Suspended users don’t count. Pending invites don’t count until they’re accepted.
The seat counter on the billing page updates live. If you add five members today, you’ll see “+5 seats” reflected immediately, and the next invoice will show the proration.
Proration
Add a member mid-billing-cycle, and you’re charged for the remaining days at the per-day rate. Remove a member, and you get credit applied to the next invoice. We don’t refund mid-cycle changes — they balance out over time.
Example: monthly Team plan ($8/mo)
Add 3 members on day 15 of a 30-day cycle
→ charge: 3 × $8 × (15/30) = $12
Remove 2 members on day 22
→ credit: 2 × $8 × (8/30) = $4.27Payment methods
- Credit card — Visa, Mastercard, Amex, Discover. Most teams use this.
- ACH (US) — available on Business and Enterprise. Saves 1% in card fees.
- SEPA (EU) — same as ACH, EU bank accounts.
- Wire transfer — Enterprise only, annual prepay.
Invoices and receipts
Every charge generates an invoice PDF, downloadable from Settings → Billing → History. Invoices include your billing address, tax ID, and itemized seat changes. Add or update your tax ID in Settings → Billing → Company details — VAT, GST, and ABN are all supported.
Receipts are emailed to all admins and to additional addresses you list in Billing → CC recipients (your accounts payable team, for example).
Failed payments
If a charge fails, Lattica retries on days 3, 5, and 7. After three failures, the workspace enters a 14-day grace period — fully usable, with a banner — then read-only until payment is resolved. We don’t delete data for non-payment.
Cancelling
Cancel from Settings → Billing → Cancel subscription. The workspace stays usable until the end of the period you’ve already paid for, then drops to Free (if it fits) or read-only.